We make a point of providing exceptional healthcare

Physiotherapists are available for telehealth appointments during our normal clinic hours, Monday to Friday from 7am - 7pm. Book in whenever is convenient for you!

The time of payment depends on the source of your funding.

• if there is a cost borne by you it is usually due the same day as the appointment
• we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions'
• if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all

An initial appointment with your Naturopathic Doctor (ND) will consist of a review of your chief concern, as well as an overview of your current and previous medical history. Physical exams and tests will be ordered as deemed necessary.

It depends on your plan. Naturopathic care is covered, to a degree, by many extended health care plans. MSP does not cover naturopathic services.

Unfortunately, no. We keep looking, but so far have not found any Federal or Provincial programs we can access that provide private physiotherapy services to First Nations people. It is possible that your individual band might provide you with coverage. For us to check we would need policy information from you. This would be your insurance company (such as Blue Cross) and your policy number and identification number. Please check with your band office for this information if you don’t have it.

Often Indigenous peoples do qualify for a small discount partially funded by MSP. To check on this benefit, the reception staff requires your birthdate and your Personal Health Number (PHN) which is found on your BC Services Card (aka CareCard).