We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

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Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“One of Joe’s greatest strengths is that he individualizes patient treatment - psyche and physical - recognizing that everyone is different.”

Frequently Asked Questions

  • Does my insurance cover telehealth physiotherapy?

    Currently, Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC cover part, or all, of the cost of telehealth appointments. The specific amount of coverage you are entitled to will be outlined in your benefits package. We advise clients to check with your insurance provider directly, as the list is continually expanding.

  • What do physiotherapists do?

    Think of Physiotherapists as project managers for recovering from injuries. A good physio doesn’t just treat you or prescribe exercises but will understand and manage all aspects of your recovery. Physiotherapists combine in-depth knowledge of how the body works with specialized hands-on clinical skills to assess, diagnose and treat symptoms of illness, injury or disability.

  • What if I have MSP Supplementary Benefits?

    Clients qualifying for MSP Supplementary Benefits will receive $50.00 off the total cost of any assessment or treatment.

    Remember to bring your Care Card to your appointment!

  • What areas does Pinpoint Physiotherapy service?

    Our convenient downtown Nanaimo location (161 Selby Street) allows us to service clients from all across Vancouver Island, the Lower Mainland, and the surrounding Gulf Islands. Many of our clients reside in Nanaimo (or surrounding regions such as Cedar, Lantzville, and Nanoose Bay), though we often see clients travel from Duncan, Parksville, Courtenay, Campbell River, and even Gabriola Island and Protection Island for our services.

    With our Telehealth Virtual Physiotherapy service, we can also remotely work with clients across British Columbia.

  • How much does physiotherapy cost?

    Our rates vary depending on which treatment you require. Please see our Rates page for full details.

  • Do I have to pay for physiotherapy in BC?

    Yes. Physiotherapy in British Columbia is primarily a privately paid service, and the most common source of payment is through any extended benefits you might have through your work. If you do not have extended benefits you pay for the services directly out of pocket.

    There is funding for specific groups like RCMP members, Veterans, and those injured in car or workplace accidents. Some individuals qualify for a reduced rate, partially funded by the government, but you will need to provide your birthdate and BC Services Card (CareCard) number for us to check on this.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

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Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

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