We make a point of providing exceptional healthcare

Currently, Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC cover part, or all, of the cost of telehealth appointments. The specific amount of coverage you are entitled to will be outlined in your benefits package. We advise clients to check with your insurance provider directly, as the list is continually expanding.

No, it does not hurt. Patients often report that the acupuncture treatment itself is relaxing.

The needles used in acupuncture are much thinner than most people have experienced, with a diameter of a strand of hair!

Yes. Physiotherapy in British Columbia is primarily a privately paid service, and the most common source of payment is through any extended benefits you might have through your work. If you do not have extended benefits you pay for the services directly out of pocket.

There is funding for specific groups like RCMP members, Veterans, and those injured in car or workplace accidents. Some individuals qualify for a reduced rate, partially funded by the government, but you will need to provide your birthdate and BC Services Card (CareCard) number for us to check on this.

Clients seeking physiotherapy services after a motor vehicle accident do not pay any assessment fees if the treatment is ICBC-approved. However, the patient will pay $10 for subsequent sessions.

• you will require a claim number and approval from ICBC
• clients without a claim number will be charged our normal rate
• remember to bring your Care Card to your appointment

Wear something that provides us with easy access to the part of your body that you want help with. Your safest bet is to bring a loose pair of shorts (and ladies should bring a tank-top that shows off the shoulder blade area), no matter what you are being seen for. We have spare shorts and T-shirts for people who forget, but we can’t guarantee that you will like the colour!