We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

Browse Our Treatments

Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Wait, there’s more!

Click below to meet the rest of the team.

View All Bios

Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“Kayla has helped me to reverse years of chronic pain and return to a level of fitness I believed was impossible.”

Frequently Asked Questions

  • Do you offer direct billing for telehealth treatments?

    Yes. We direct bill to Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC for telehealth treatments.

  • Does Pinpoint offer naturopathic services?

    Yes! We are pleased to now offer naturopathic medicine and advanced injection therapies in addition to our wide range of physiotherapy treatments.

  • What is Pinpoint’s cancellation policy?

    Here’s what you need to know about cancelling or rescheduling:

    • provide 12 or more hours notice – no fee
    • provide less than 12 hours notice – $20 fee
    • no-show, or provide less than 2 hours notice – $40 fee

    To cancel or reschedule an appointment, you can:

    • contact us through this website
    • call our clinic at 250.591.3730
    • log in to our online booking portal and make changes there

    Remember, you can always set up automatic emails, phone calls, and even text messages to remind you of your appointments. Just ask reception!

  • How do physiotherapists achieve their goal?

    Physiotherapists prescribe personalized therapeutic exercises, and provide essential education about the body, what keeps it from moving well, how to restore mobility and independence, and how to avoid or prevent bodily harm

    (source: Canadian Physiotherapy Association)

  • How much does physiotherapy cost?

    Our rates vary depending on which treatment you require. Please see our Rates page for full details.

  • What happens during my initial naturopathic medicine appointment?

    An initial appointment with your Naturopathic Doctor (ND) will consist of a review of your chief concern, as well as an overview of your current and previous medical history. Physical exams and tests will be ordered as deemed necessary.

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

  • Article

    Sarcopenia - Age Related Muscle Atrophy

    Sarcopenia is a natural, progressive loss of skeletal muscle as we age. Fortunately, this process can be slowed down.

    View Post
  • Article

    Understanding Your Pain

    Do you think having a better understanding of the nature and cause of your pain would help your recovery process?

    View Post
  • Article

    Relaxation Strategies for the Pelvic Floor

    The pelvic floor is an important group of muscles that can significantly impact our quality of life when not functioning properly.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

View Careers Info

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